They think they know what to do, but thinking you know isn't enough. Actually knowing what to do is what's important because when you know what to do you exude confidence. Manners are valuable because they tell us what to do and what to expect others to do in any situation. The result: Instead of wondering or being unsure and therefore unconfident, you can act in a confident manner.
Ways to make elevator rides pleasant for everyone:
- When entering move to the back.
- If you're near the control panel ask others what floors they would like to go to and press the button for those floors for them.
- Mirrors help to visually expand the space, but they shouldn't be used for personal grooming.
- If the elevator that's just arrived looks jammed, take a pass and wait for the next one rather than forcing your way in and cramming yourself up against other riders.
- A quick greeting [Hello" to others is pleasant, but avoid engaging others in a drawn-out conversation.

